Frequently Asked Questions
YOU ASKED. WE ANSWERED.
-
People buy our products primarily for the following reasons:
1. Our earbuds are designed for sleep, in both size (small) and shape.
2. We have the most comprehensive and technologically advanced Sleepscapes Library.
3. We are the only sleep product to incorporate binaural beats in our library optimized for deep sleep.
4. We have 5-star live customer support 24 hours per day, 7 days per week.
5. Our Sleepscapes library can be downloaded so you don't have to always stream.
6. Our sleepbuds are universal bluetooth, allowing you to use them with any audio app.
7. Our product simply works and it's easy to use.
8. We offer a five (5) year warranty on all of our products.
-
Yes. The earbuds are universal bluetooth, so you can use with any audio app (YouTube, iTunes, etc).
Many of our users tell us these have become their everyday earbuds, not just for sleep.
-
All orders placed by 12pm CST ship the same day.
Orders placed after 12pm CST ship the following business morning.
All orders are shipped priority from our facility in Dallas, Texas.
-
Yes. We warranty all of our products for five (5) years.
If you have any issues with the product we will replace without question.
-
You will receive a "Getting Started" insert in your Bonamour Sleep System box with simple set-up instructions and access information to the Soundscape Library.
-
Yes. You can use your phone, iPad or tablet alarm and they will play through on the earbuds.
-
Yes. Our U.S. based support team is available 24 hours per day, 7 days per week.
For quickest support, email support@bonamoursleep.com.
20,000+ HAPPY BONAMOUR SLEEPERS
I just received my new Bonamour Sleep System and I'm in love with both. I've been using the Bonamour mask since 2019 and this is a great upgrade.
”I bought the original Bonamour Sleep in 2019 and just upgraded to the Bonamour Sleep (2023) model. Loving the new earbuds and library!
”The only non-prescription sleep aid I've found that actually works. I use my Bonamour earbuds nightly and still have my Bonamour Sleep mask from last year.
”Have slept with Bonamour products for at least three years and just bought the new Bonamour Sleep System, have been a fan and still am. Bonamour sleep products work.
”I have the 2019 Bonamour Sleep product and the Bonamour mask and just received my 2023 Bonamour Sleep System. The new features and updates are awesome. Thank you for these products, they are a life saver for me.
”
